Wolf’s Little Store

July 19, 2008

Morale

Interesting read over at Coding Horror. Especially this quote excerpted from Rapid Development: Taming Wild Software Schedules:

If you tolerate even one developer whom the other developers think is a problem, you’ll hurt the morale of the good developers. You are implying that not only do you expect your team members to give their all; you expect them to do it when their co-workers are working against them.

In a review of 32 management teams, Larson and LaFasto found that the most consistent and intense complaint from team members was that their team leaders were unwilling to confront and resolve problems associated with poor performance by individual team members. (Larson and LaFasto 1989). They report that, “more than any other single aspect of team leadership, members are disturbed by leaders who are unwilling to deal directly and effectively with self-serving or noncontributing team members.” They go on to to say that this is a significant management blind spot because managers nearly always think their teams are running more smoothly than their team members do.

I think I have some reading to do.

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